1. Who We Are
This Privacy Policy is issued by pkr98.online ("PKR98", "we", "us", "our"), the operator of the online betting and gaming platform available at pkr98.online. PKR98 is the data controller responsible for personal information collected through the platform.
For any privacy-related queries, requests or concerns, you can reach us directly at:
- Email: support@pkr98.online
- Platform: via live chat when logged into your pkr98 account (available 24/7)
PKR98 is committed to handling all personal data in accordance with the principles of transparency, purpose limitation, data minimisation and security. This policy reflects those commitments in concrete terms.
2. Data We Collect
PKR98 collects personal data in the following categories:
| Category |
Examples |
Why Collected |
| Registration Data |
Full name, date of birth, mobile number, email address |
Account creation, age verification, communications |
| Identity Verification |
CNIC number, copy of national ID (when requested) |
KYC compliance, fraud prevention, large withdrawal processing |
| Payment Data |
Mobile wallet account reference, bank name, transaction IDs |
Deposit and withdrawal processing |
| Transaction History |
Deposit amounts, withdrawal amounts, bet history, game history |
Account management, dispute resolution, AML compliance |
| Device & Technical Data |
IP address, device type, browser, operating system |
Security, fraud detection, platform optimisation |
| Usage Data |
Pages visited, features used, session duration, click patterns |
Platform improvement, responsible gaming monitoring |
| Communications |
Support chat logs, email correspondence |
Query resolution, quality assurance, dispute records |
PKR98 does not collect or store full payment card numbers, CVV codes, or full mobile wallet PINs. Payment credentials are handled by payment processors and are not stored on pkr98 servers.
3. How We Collect Your Data
PKR98 collects personal data through the following means:
- Directly from you: When you complete the registration form on pkr98, when you make a deposit or withdrawal request, when you contact support, or when you complete any verification process.
- Automatically during platform use: When you log in and use pkr98, technical data including your IP address, device information and usage patterns is captured automatically by our systems. This is standard for all web and mobile platforms.
- From payment processors: When you make a deposit or withdrawal, pkr98 receives transaction confirmation data from Easypaisa, JazzCash or other payment providers. This includes transaction reference numbers and confirmation status — not your full credentials.
- From identity verification services: If pkr98 uses a third-party KYC service to verify your identity, a confirmation of verification outcome may be shared with us. The raw document data remains with the verification provider under their own privacy policy.
PKR98 does not purchase personal data from data brokers or acquire personal information about you from sources outside of the platform interaction and the processes described above.
4. Why We Use Your Data — Legal Basis and Purposes
PKR98 processes your personal data for the following specific purposes, each of which has a legitimate basis:
Account Creation and Management
Your registration data is used to create and maintain your pkr98 account. This is necessary to fulfil the contract between you and pkr98 when you sign up.
Payment Processing
Your payment-related data is used to process deposits and withdrawals. This is required to deliver the financial transaction services that are the core of what pkr98 provides.
Identity Verification and Fraud Prevention
Identity and transaction data is used to verify player ages, detect fraud, prevent money laundering and comply with applicable legal obligations. This processing is required by law and is in the legitimate interests of pkr98 and its player community.
Responsible Gaming Monitoring
Usage and behaviour data helps pkr98 identify players who may be displaying signs of problematic gambling. This monitoring is in the legitimate interests of player welfare and is a key part of pkr98's responsible gaming commitments.
Platform Improvement and Analytics
Aggregated and anonymised usage data is used to understand how players use pkr98 and how the platform can be improved. This processing is in the legitimate interests of pkr98 and helps deliver a better experience to all players.
Marketing Communications
Where you have opted in to receive marketing messages, pkr98 uses your contact details to send promotional offers, bonus notifications and platform updates. You can opt out at any time — see Section 11 for details.
5. Who We Share Your Data With
PKR98 does not sell or share your personal data with third parties for their own marketing or commercial use. We share your data in the following specific circumstances only:
- Payment service providers: Easypaisa, JazzCash, NayaPay, SadaPay, bank transfer facilitators and card processors receive the payment reference data necessary to process your transactions. Each of these providers operates under their own privacy frameworks.
- Identity verification providers: If pkr98 uses a third-party KYC or identity verification service, the minimum data required for verification may be shared with that provider. Pkr98 uses only established, reputable verification services under contractual data protection obligations.
- Technology and hosting partners: PKR98's platform infrastructure relies on cloud hosting and technology service providers. These providers may process data on pkr98's behalf under strict data processing agreements. They do not have independent rights to use your data.
- Legal and regulatory authorities: PKR98 may be required to disclose personal data to law enforcement agencies, financial intelligence units, or regulatory bodies when legally compelled to do so. PKR98 will not voluntarily share data beyond what is required under a valid legal order.
- Fraud prevention networks: In cases of suspected fraud, pkr98 may share relevant data with fraud prevention networks to protect the platform and other players. This sharing is limited to what is necessary for the fraud investigation.
In all cases: When pkr98 shares your data with third parties, it does so under contractual obligations that require those parties to protect your data and use it only for the specific purpose for which it was shared.
6. How Long We Keep Your Data
PKR98 keeps your personal data for as long as your account is active and for a period after account closure as required by legal and regulatory obligations. Specific retention periods apply to different categories of data:
- Account and registration data: Retained for the duration of your active account and for 5 years after account closure. This retention is required for compliance with financial regulation and anti-money laundering requirements.
- Transaction and betting records: Retained for 7 years from the date of each transaction. This period reflects standard financial record-keeping requirements.
- Identity verification documents: Retained for 5 years from the date of verification or from the date of account closure, whichever is later.
- Customer support communications: Retained for 3 years from the date of the communication. This allows pkr98 to reference prior interactions when resolving ongoing queries or disputes.
- Technical and usage logs: Typically retained for 12 months, after which they are anonymised or deleted.
- Marketing preference data: Retained until you withdraw your marketing consent or close your account.
When data has exceeded its retention period and there is no ongoing legal requirement to retain it, pkr98 deletes or anonymises it in a secure manner. Anonymised data (from which no individual can be identified) may be retained indefinitely for statistical and analytical purposes.
7. Security Measures
PKR98 implements a range of technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration or destruction. These include:
- TLS encryption: All data transmitted between your browser or app and pkr98's servers is encrypted using TLS (Transport Layer Security). This protects your data in transit from interception.
- Encrypted data storage: Sensitive personal data stored in pkr98's systems — including identity verification records and financial data — is stored in encrypted form.
- Access controls: Access to personal data within pkr98's organisation is restricted to employees and contractors who have a specific need for that data to perform their job function. Access is controlled through role-based permissions and is logged and audited regularly.
- Two-factor authentication: PKR98 supports two-factor authentication (2FA) for player account logins. Players are encouraged to enable 2FA to provide an additional layer of security beyond their password.
- Regular security reviews: PKR98 conducts periodic security reviews and penetration testing of its platform infrastructure. Identified vulnerabilities are addressed as a priority.
- Incident response: PKR98 has a defined data breach response process. In the event of a security incident that affects player data, affected players will be notified promptly with details of what occurred and what steps are being taken.
While pkr98 takes security seriously and invests in appropriate protections, no online platform can guarantee absolute security. Players can help protect their own accounts by using a strong, unique password for pkr98 and enabling two-factor authentication.
8. Cookies and Tracking Technologies
PKR98 uses cookies and similar technologies on the platform. A cookie is a small text file placed on your device by a website. Cookies serve different functions and pkr98 uses them in the following ways:
- Essential cookies: These are required for pkr98 to function. They keep you logged in during your session, maintain your game state, and enable core platform features. You cannot disable essential cookies without breaking the platform.
- Preference cookies: These remember your settings and preferences on pkr98 — such as your preferred language or display settings — so you do not have to re-enter them each time you visit.
- Analytics cookies: PKR98 uses analytics tools to understand how players use the platform in aggregate — which features are popular, where players encounter difficulties, and how the platform performs across different devices. This data is analysed in aggregated, anonymised form.
PKR98 does not use third-party advertising cookies or share cookie data with advertising networks for behavioural targeting. You will not see pkr98 retargeting ads based on your activity on the platform.
You can manage cookie preferences in your browser settings. Most browsers allow you to view, block or delete cookies. Note that blocking essential cookies will affect your ability to use pkr98. Blocking analytics or preference cookies will not prevent you from using the platform but may result in a less personalised experience.
9. Your Rights Over Your Personal Data
As a pkr98 player, you have a number of rights in relation to the personal data we hold about you. These rights are set out below:
👁️
Right to Access
You can request a copy of all personal data pkr98 holds about you. We will provide this within 14 working days in a readable format.
✏️
Right to Correction
If any personal data pkr98 holds about you is inaccurate or incomplete, you can request it be corrected. Many details can also be updated directly from your account settings.
🗑️
Right to Deletion
You can request that pkr98 delete your personal data. Note that legal retention obligations (Section 6) may mean that some data must be kept for a defined period even after account closure.
📤
Right to Data Portability
You can request an export of your personal data in a structured, machine-readable format (such as CSV or JSON) to transfer to another service.
🚫
Right to Object
You can object to processing of your data for marketing purposes at any time. You can also object to processing based on legitimate interests where you believe your specific circumstances override those interests.
⏸️
Right to Restrict Processing
In certain circumstances — for example while a correction request is being processed — you can request that pkr98 restrict processing of your data to storage only.
To exercise any of these rights, email support@pkr98.online with the subject line "Data Rights Request" and a description of your request. We will acknowledge receipt within 2 working days and complete the request within 14 working days. Identity verification may be required before data access or deletion requests are fulfilled.
10. Children and Minors
PKR98 is strictly a platform for adults aged 18 and above. The platform does not knowingly collect personal data from anyone under the age of 18. The registration process includes a declaration of age, and pkr98 conducts age verification checks where required.
If pkr98 discovers that an account has been registered by a person under 18, the account will be closed immediately. Any deposited funds will be returned to the original payment method. No winnings generated during the period of underage use will be retained by the player.
If you are a parent or guardian and believe your child may have registered on pkr98, please contact us at support@pkr98.online immediately. We will investigate and take prompt action.
PKR98 supports the use of parental controls on household devices and internet connections to help prevent underage access to gambling platforms. Resources are available on our Responsible Gaming page.
11. Marketing Communications
PKR98 may send you promotional messages, bonus notifications and platform updates by SMS, email or in-platform notification. We will only send you marketing communications if you have opted in to receive them during registration or have subsequently provided consent.
Opting out of marketing is straightforward:
- SMS/WhatsApp messages: Reply STOP to any marketing message from pkr98 to unsubscribe from that channel.
- Email marketing: Use the unsubscribe link at the bottom of any marketing email from pkr98.
- In-platform notifications: Manage notification preferences from your pkr98 account settings.
- Full opt-out: Email support@pkr98.online requesting removal from all marketing communications. This will be actioned within 5 working days.
Opting out of marketing does not affect transactional communications. PKR98 will still contact you about your account — including payment confirmations, security alerts and support responses — regardless of your marketing preferences. These communications are necessary to operate your account and cannot be opted out of while your account is active.
12. Third-Party Links and Services
The pkr98 platform may contain references to or integrations with third-party services — such as payment processors or identity verification providers. Where these third parties have their own privacy policies, those policies govern their handling of your data in addition to this policy.
PKR98 is not responsible for the privacy practices of third-party services. Before providing your personal data to any third-party service referenced in the context of pkr98, we encourage you to review their own privacy policy. If you have concerns about a specific third-party integration used by pkr98, contact us at support@pkr98.online and we will provide whatever information we can about our data sharing arrangements with that party.
13. Changes to This Privacy Policy
PKR98 may update this Privacy Policy from time to time to reflect changes in how we process data, changes in applicable law, or improvements to the clarity of our disclosures. The date shown in the "Last Updated" notice at the top of this page reflects the most recent revision.
When material changes are made to this policy, pkr98 will notify registered players via their registered email address and/or via an in-platform notification. We will provide at least 7 days notice before material changes take effect. Your continued use of pkr98 after the effective date of any changes constitutes acceptance of the updated policy.
We recommend reviewing this page periodically to stay informed about how pkr98 handles your personal data. Previous versions of this policy are available on request from support@pkr98.online.
14. Contact Us — Privacy Queries and Data Rights Requests
For any questions about this Privacy Policy, how pkr98 handles your personal data, or to exercise any of your data rights, please contact us through the following channels:
- Email: support@pkr98.online (subject: "Privacy Policy Query" or "Data Rights Request")
- Live Chat: Available 24/7 from within your logged-in pkr98 account
PKR98 will acknowledge all privacy-related queries within 2 working days and provide a substantive response within 14 working days. For complex data rights requests, if additional time is required we will notify you within the initial 14-day period and provide an updated timeline.
By using pkr98, you confirm that you have read and understood this Privacy Policy. If you do not agree with how pkr98 handles personal data as described in this policy, please discontinue use of the platform and contact support to arrange account closure.
